Aug 10 2021
0

Can I transfer my bib to someone else?

By | Registration | No Comments

You can transfer your entry to someone else online until Thursday, Oct 17 at midnight. After this time, participant transfers must be completed in-person at the Expo (Oct 18-19). Only the new participant is required to attend. 

PLEASE NOTE: 

  • We do not maintain a Waitlist. 
  • Each registration is restricted to one transfer only. 
  • The TCS Toronto Waterfront Marathon is not responsible for transfer arrangements made outside of Race Roster. Illegitimate registrations will not be recognized by the event. 
  • No exchange of funds is required 

PURCHASING A TRANSFERRED ENTRY: 

  • Do not send funds directly to the Participant. 
  • The participant must initiate the transfer through the Race Roster Transfer tool, and you will receive an email from Race Roster to proceed with the transfer (the participant will require your email address). 
  • You will be charged the registration fee and transfer fee of $10 (plus HST & processing fees). 
  • Only once you receive a confirmation email are you successfully registered for the event. The original participant will then be refunded. 
  • At the Expo, you will receive the original participant’s shirt size and style. There will be an opportunity to exchange the un-worn shirt on race day, after you complete your race, pending size availability. 

TRANSFERRING YOUR ENTRY: 

  • No exchange of funds is required.  
  • You must initiate your transfer using the Race Roster Transfer tool on the registration page (you will require the email address of the individual you are transferring to). 
  • Once they have completed registration (paying the registration fee and $10 transfer fee) your registration fee (less processing fees) will automatically be refunded and your registration will be cancelled.   
TRANSFERS AFTER OCTOBER 17:
Transfers after October 17th must be completed at Race Kit Pickup on October 18th or 19th at the Race Expo at the Enercare Centre, Hall D. See hours and location details HERE.
How to Transfer:
– No exchange of funds is required
– The original participant must send the new participant their bib number (bib numbers will be sent to participants the week of the race), and written permission (digital works) to pick up the bib and transfer the registration.
– The original participant does not need to be present to make this change.
– The new participant must go to Race Kit Pickup and pick up the race kit, including the original participant’s shirt/shirt size.
– The new participant should then take this race kit to the Help Desk at Race Kit Pickup to transfer the registration.
– Once the new participant has completed registration (paying the registration fee and $10 transfer fee) the original participant will automatically be refunded (less processing fees) and their registration will be cancelled.
– As mentioned, participants purchasing a transfer bib will receive the original registrant’s shirt size. There will be an opportunity to exchange the un-worn shirt at the Help Desk on Sunday, October 20th – betwen 8:30am-3:00pm in Nathan Philips Square. Exchanges are not guaranteed.
Aug 09 2021
0

Where is Race Kit Pickup for the In-Person event?

By | Race Kit Pickup | No Comments

Race Kit Pickup will be available for everyone taking part in the in-person event.
Race Kit Pickup will take place during the Toronto Waterfront Marathon Expo at the Enercare Centre, Hall D, from Oct. 18-19, 2024.

Please note that each person that enters the expo will only be allowed to pick up 3 kits, including their own. If you plan to pick up more than 3 kits, please plan to bring enough people that will allow you to each pickup 3.

All Race Kits for the Virtual event will be shipped to the address given at point of registration.