How Can We Help?
We understand that the Impact Bib is a new program, and that participants may have made a mistake in their registration. We have done our best to be transparent about the purchase by including a description of the event on the sign up page, notifying participants in the registration form, and then sending out two email notifications after registering, letting participants know that they have selected this option and that they are able to switch out of Impact Bib before August 2nd. We encourage all participants to closely consider their registration options to ensure they’re choosing their preferred option.
If you are registered for the 5K Impact Bib, and would like to switch out of the Impact Bib so you receive a shirt, please email us at info@canadarunningseries.com and confirm your shirt size and gender so we can make the switch for you.
If you would like to switch into the Impact Bib registration, please email us at info@canadarunningseries.com and tell us which sustainability charity (Trees for Life or Trans Canada Trail) you’d like your donation to go towards.
Please note, all switches are subject to space availability, and changes may not be able to be made based on sell-outs or short time frame leading into race day.