FAQ & Answers >> FAQ: Registration

FAQ: Registration


Where and when can I register?

You can register online under the Register tab until October 13, 2014 at midnight if caps are not reached. If you were unable to register before online registration closed, you can register in person for the marathon, half or 5k at the Expo on Friday and Saturday, Hall D, Direct Energy Centre (DEC), 100 Princes' Blvd (if caps not reached).


I lost my confirmation email. Can you please send it again?

There is no need. You are allowed to use one piece of valid photo ID to pick up your race kit. You will need to look up your bib number BEFORE proceeding to the race kit pick up table. For complete information see the registration page.


I'm injured, can I have a refund?
I can't make it anymore, can I have my money back?
Can I transfer my entry to a friend?
Can I switch distances?

It is a Canada Running Series policy that no refund of entry fees will be issued nor will any transfer be made to other events. It is the responsibility of the entrant to pick up their packet from registration. Packets will not be mailed prior to or after the event. After the event has taken place T-shirts may not be available, and prior to the event are available on a "first-come, first-served" basis.

PARTICIPANT TRANSFERS — Please e-mail Brenden at: with original registrants confirmation/registration ID number and the new person's first name, last name, address, city, province, country, postal code, phone number, e-mail address, gender, date of birth, age on race day, shirt size, estimated finishing time and emergency contact name and number.

CORRAL COLOUR changes — If you have registered using the EventsOnline system, you can manage your registration here. You will need your JME event transaction ID / confirmation code and your date of birth as entered on your registration. Through this form you can edit your address, date of birth, emergency contact and finish time, until September 29.
MarathonGuide Registrants and Running Room Registrants — Please e-mail Brenden at: with your Registration ID number, full name and new estimated finishing time.

DISTANCE changesClick here to change distance, up until distance cap is reached or September 23, whichever comes first.


Can I defer my entry to next year?

Sorry, no deferrals will be allowed.


I'm already registered and now I want to add Scotiabank Red Laces. How can I do that?

On race weekend, shoelaces can be purchased at the shoelace table at the Expo.